Last updated: 2026
Returns & Refunds
We offer a 7-day return policy from the date of delivery.
If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order, subject to the conditions outlined below.
Return Eligibility
To be eligible for a return:
- The product must be unused, unwashed, and in original condition
- All tags and original packaging must be intact
- The return request must be initiated within 7 days of delivery
Non-Returnable Items
Returns will not be accepted for:
- Customized or limited-edition products
- Items showing signs of use or damage
- Products returned without original packaging
- Minor color variations due to screen or lighting differences
Refund Process
- Once the returned product is received and inspected, you will be notified of approval or rejection.
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued to the original payment method used at checkout.
Please note that shipping charges (if any) are non-refundable.
Replacement Policy
If you receive a damaged or defective product, you are eligible for a free replacement.
Conditions:
- The issue must be reported within 7 days of delivery
- Clear images or videos showing the defect must be provided
Return Shipping
- Customers are responsible for return shipping costs unless the product is damaged or defective.
- In case of defective items, return shipping will be arranged by us.
How to Request a Return or Replacement
To initiate a return or replacement, please contact us at:
cyber75journey@gmail.com
Include the following details:
- Order ID
- Reason for return or replacement
- Supporting images or videos (if applicable)
Our support team will respond within 48 hours.
Final Notes
- All returns and refunds are subject to verification and approval.
- We reserve the right to refuse any return that does not meet the above conditions.